Privacy Policy

MissPet respects the privacy of its users and operates its website and services in accordance with the law applicable in Israel, including the Protection of Privacy Law, 5741-1981 (including Amendment 13), and the guidelines of the Privacy Protection Authority. By entering the site, using it, placing orders, and providing personal details, you confirm that you have reviewed this policy and agree to it. This policy is intended to explain, in a concise manner, how information is collected, processed, used, stored, transferred to parties acting on our behalf, and protected, in the context of the ongoing operation of an online store - customer service, logistics, operations, measurement and analytics, and paid and organic digital marketing.

To provide the services, we collect details that the user voluntarily provides (first and last name, shipping address, email, and a phone number intended for contact via WhatsApp only), as well as data generated during use of the site and its systems, including IP address, browser and device characteristics, operating system, access times, pages viewed, and interaction elements. Payment details are handled by secure payment processors and payment infrastructure integrated into the platform, and are not stored by us in full. In addition, we use Cookies and tracking and measurement technologies (such as tags and pixels from Meta, Google, and TikTok, and similar tools) for operation, security management, measurement, improving the user experience, and tailoring content and offers, including paid advertising via Meta, Google, and TikTok. The use of these technologies is based on your consent, as given through the consent banner on the site, and subject to the advertising providers' use of the data being limited to the purposes for which it was provided to them.

Storage location: our systems may be hosted within Israel and outside of it, subject to applicable law. In the event that information is transferred outside of Israel, we ensure that the transfer is carried out in accordance with applicable law and subject to appropriate safeguards, including the use of providers operating under recognized data security and privacy protection standards (such as the GDPR standard in the European Union).

Subject to law, users may review information relating to them, request its correction or deletion, and demand that the use of their information for direct marketing purposes be stopped. These rights may be exercised by sending a WhatsApp message to 052-214-4926 (for WhatsApp use only), or by email to misspet.official@gmail.com.

The business implements reasonable and accepted security measures - including the use of the SSL protocol, access controls, separation of permissions, system documentation and backup at the platform level, and secure cloud services - while continuously adapting its safeguards to emerging risks. The service is intended for individuals aged 18 and over. Where details of minors have been provided, responsibility for this lies with the person who provided the details, on the assumption that appropriate consent was given by a parent or guardian.

Users can also manage Cookie settings from their browser or operating system, although full blocking or deletion may impair some of the site's functions. The business may update this policy from time to time; an update will take effect upon its publication on the site, and continued use after that date constitutes agreement to the updated wording. In the event of a material change, we will take reasonable notice measures on the site or on this page.